Introduction
We use cookies and similar technologies to operate our sites and apps, improve performance, and personalize your experience on Guava.
What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us understand how you interact with our platform, allowing us to improve your experience and provide you with more personalized services.
Cookies We Use
We use cookies for several purposes:
Strictly Necessary Cookies: These cookies are essential for the proper functioning of our platform. They enable you to log in, access secure areas, and use various features of the Service.
Performance Cookies: These cookies help us understand how users interact with our platform. They provide insights into usage patterns, which we use to improve the performance and user experience of our Service.
Functional Cookies: These cookies allow us to remember your preferences and settings, such as your login details, to enhance your experience and provide personalized content.
Marketing Cookies: These cookies help us deliver relevant advertisements and marketing messages. They also allow us to limit the frequency of advertisements you see.
Session vs Persistent
Session Cookies: These temporary cookies are deleted when you close your browser. They are used for session management and to understand if a user is a new visitor or a returning visitor.
Persistent Cookies: These cookies remain on your device for a specified period. They help us understand user behavior over time and provide insights into how users engage with our platform.
Third Parties
We may use providers (e.g., analytics, A/B testing, error monitoring, CDN) that place cookies to help us operate and improve the Service. They do not receive your PHI via cookies.
Your Choices & Consent
On first visit, you can accept, reject, or customize non-essential cookies through our banner. You can change your choices anytime via "Cookie Settings."
Browser Controls
Most browsers let you block or delete cookies. Blocking some cookies may impact site features or performance.
Do Not Track / GPC
Where supported, we honor Global Privacy Control (GPC) signals for non-essential cookies. Industry “Do Not Track” signals are not consistently honored.
Data Retention
Cookie data is kept only as long as needed for the purposes above and then deleted or aggregated.
Changes
We may update this Cookie Policy periodically. The “Effective date” will indicate the latest version.
Contact
Questions? Contact Guava Medical, LLC. at legal@guavamedical.ai. Effective date 10/28/25.