Solutions

Solutions

Precision automation for high cost specialty therapies.

Precision automation engineered to simplify the complex administrative tasks behind infusion and specialty therapies. Explore some of our agentic solutions built to transform billing and prior authorization across health systems, specialty pharmacies, and outpatient clinics.

Guava Medical Policy Agent

Our medical policy agent is trained to have extensive knowledge on our index payor corpus, returning verified information in seconds rather than specialists having to manually sift through PDFs. Teams can spend up to 30-45 minutes per case searching for a reviewing policies, Guava reduces this to under 30 seconds, cutting manual review time by 90%.

Agent responses linked to hashed policy sources

No PHI is ingested or stored

All agent intelligence derives from payor data

Guava Medical Policy Agent

Our medical policy agent is trained to have extensive knowledge on our index payor corpus, returning verified information in seconds rather than specialists having to manually sift through PDFs. Teams can spend up to 30-45 minutes per case searching for a reviewing policies, Guava reduces this to under 30 seconds, cutting manual review time by 90%.

Agent responses linked to hashed policy sources

No PHI is ingested or stored

All agent intelligence derives from payor data

Guava Medical Policy Agent

Our medical policy agent is trained to have extensive knowledge on our index payor corpus, returning verified information in seconds rather than specialists having to manually sift through PDFs. Teams can spend up to 30-45 minutes per case searching for a reviewing policies, Guava reduces this to under 30 seconds, cutting manual review time by 90%.

Agent responses linked to hashed policy sources

No PHI is ingested or stored

All agent intelligence derives from payor data

Guava Voice Agent

Our voice agents automate payor phone calls, navigate IVRs, verify benefits, and gather all non-PHI information before handing off seamlessly to a human specialist when needed. Using voice recognition built for healthcare, our agents call payors while integrating with our suite of agents. When escalation is required, they perform a compliant warm transfer so staff never have to wait on hold or repeat information.

Free hours daily across access teams

Only payor details need to be provided for voice agent context

All audio and transcripted are encrypted, logged, and auditable

Guava Voice Agent

Our voice agents automate payor phone calls, navigate IVRs, verify benefits, and gather all non-PHI information before handing off seamlessly to a human specialist when needed. Using voice recognition built for healthcare, our agents call payors while integrating with our suite of agents. When escalation is required, they perform a compliant warm transfer so staff never have to wait on hold or repeat information.

Free hours daily across access teams

Only payor details need to be provided for voice agent context

All audio and transcripted are encrypted, logged, and auditable

Guava Voice Agent

Our voice agents automate payor phone calls, navigate IVRs, verify benefits, and gather all non-PHI information before handing off seamlessly to a human specialist when needed. Using voice recognition built for healthcare, our agents call payors while integrating with our suite of agents. When escalation is required, they perform a compliant warm transfer so staff never have to wait on hold or repeat information.

Free hours daily across access teams

Only payor details need to be provided for voice agent context

All audio and transcripted are encrypted, logged, and auditable

Optimize lead conversion strategies

Our document generation agents produce all payor-required documentation. Drawing from verified policy data and intelligence across our comprehensive suite of agents, documents are populated with payor-specific requirements, accurate coding, and standardized placeholders for PHI fields. Outputs are exportable, submission-ready, and version-controlled.

Substantially increase first-pass approval rates

No patient identifiers need to be inputted or are outputted

All documents adhere to HIPAA, SOC-2, and CMS

Optimize lead conversion strategies

Our document generation agents produce all payor-required documentation. Drawing from verified policy data and intelligence across our comprehensive suite of agents, documents are populated with payor-specific requirements, accurate coding, and standardized placeholders for PHI fields. Outputs are exportable, submission-ready, and version-controlled.

Substantially increase first-pass approval rates

No patient identifiers need to be inputted or are outputted

All documents adhere to HIPAA, SOC-2, and CMS

Optimize lead conversion strategies

Our document generation agents produce all payor-required documentation. Drawing from verified policy data and intelligence across our comprehensive suite of agents, documents are populated with payor-specific requirements, accurate coding, and standardized placeholders for PHI fields. Outputs are exportable, submission-ready, and version-controlled.

Substantially increase first-pass approval rates

No patient identifiers need to be inputted or are outputted

All documents adhere to HIPAA, SOC-2, and CMS